TAM Knowledge

Category: Widget

  • How to Bypass Omnichannel Widget Login Form

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    By default, Qiscus Omnichannel Widget will ask users for their unique id and display name through the login form. But, in case you already have the data, you can bypass this login form using this code. <script> // this params is optional, it’s needed for customizing login form const params = { options: { channel_id:…

  • Implementing Best Practices for Securing Qiscus Widget

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    Maintaining the security of sensitive information exchanged between businesses and customers is of utmost importance. The Enhance Conversation Security feature from Qiscus aims to increase the security of conversations that initiate from the Widget channel. Enabling this feature triggers the automatic creation of a new chat room whenever a customer uses a different device or…