Category: WhatsApp

  • 5 WhatsApp Cloud API Channel Integration in Qiscus Omnichannel

    WhatsApp Cloud API allows you to send and receive messages using a cloud-hosted version of the WhatsApp Business Platform. By integrating WhatsApp Cloud API channel with Qiscus Omnichannel Chat, you can receive and manage all WhatsApp messages from your customers in one dashboard. Preparation Before starting to integrate WhatsApp Cloud API channel, you will need:…

  • 4 Customize WhatsApp Profile in Qiscus Omnichannel

    Customize WhatsApp Profile allows you to add information about your company, including your profile photos, address, category, description, email, and website. You can follow the steps :

  • 3 WhatsApp Business API

    This document will show more flexible functionalities regarding Qiscus WhatsApp Business API that chatbot normally want. By using these APIs, you will be able to use more type of messages and control it from your own system. Sessions messages, Template Messages, as well as Interactive messages are supported in this documentations. There is also webhooks…

  • 2 WhatsApp Integration through Qiscus Support Team

    If you already use integration via Facebook then you can skip this steps. And if you have not yet to integrate WhatsApp through Facebook then you can follow this steps. You can follow this step to integrate through us : After you integrate the Channel, you’ll only be allowed to change channel badge icon and…