TAM Knowledge

Author: tam_user

  • 3 Product Management of Qiscus Shop

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    Qiscus Shop’s product management system is engineered to streamline your e-commerce operations. It allows you to effortlessly create and categorize products, ensuring that your offerings are organized and easily accessible. With intuitive tools for adding product details, images, and specifications, you can tailor your inventory to meet the specific needs of your market. Additionally, the…

  • 2 Initialize Setup of Qiscus Shop

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    1. Activation To activate the Qiscus Shop add-on on your App ID, please follow the instruction on Qiscus App Center’s Getting Started pages. 2. Setting up your Store: Onboarding Once you activate the Qiscus Shop add-on in your Omnichannel, go to the Omnichannel’s App Center. Here, you will find a page displaying all your currently…

  • 1 Qiscus Shop Introduction

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    Qiscus Shop transforms any chat platform into a dynamic shopping venue, offering a unique and tailored shopping experience directly within the chat interface. It is designed to help sellers interact with customers in a more direct and personal way, significantly enhancing customer engagement. This interaction is not just about closing sales quickly but also about…

  • 12 Public API of Qiscus CRM

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    For more integration with your server, you can use this Public API of Qiscus CRM at https://documenter.getpostman.com/view/26364296/2s9YXh423d

  • 6 Integration Menu in Admin Panel QCRM

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    On the Admin Panel page, you can integrate QCRM with Google Sheet Synchronizer and Omnichannel Webhook. Google Sheet Synchronizer Integrating QCRM with Google Sheet Synchronizer can make it easier for you to synchronize their CRM data seamlessly with Google Sheets. You can export CRM data, such as leads, accounts, and opportunities, to a designated Google…

  • 5 Tags Menu in Admin Panel QCRM

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    Tags are used as labels or identifiers which will make it easier for you to categorize and organize information on QCRM. Tags will appear on the Leads, Contacts, Accounts, Opportunities, and Campaigns menus. You can add new Tags via Admin Panel page or via QCRM directly. To create tags via the Admin Panel page, select…

  • 4 Opportunities Menu in Admin Panel QCRM

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    When creating a new Opportunity or editing an existing Opportunity, you are required to fill in the stage of the Opportunity. Through the Admin panel page, you can set the stage of the opportunity, such as adding stages, deleting, renaming, or changing the order of existing stages. Although you can add or remove stages as…

  • 3 Custom Fields Menu in Admin Panel QCRM

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    You can create and tailor specific Fields according to your needs via the Custom Fields menu. For example, if you want to create custom fields to track specific customer preferences, additional contact details, or unique identifiers that are relevant to your business. By default, Custom Fields are displayed in groups. and here is a Custom…

  • 2 Groups Menu in Admin Panel QCRM

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    On the Groups menu, you can easily edit existing groups or create new ones. This group menu functions to divide users into groups to make it easier for you to set permissions for who can view data on QCRM. Create A New Group You can follow these steps to create a new group: Edit and…

  • 1 Users Menu in Admin Panel QCRM

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    On the Admin Panel page, the Users menu contains a list of agents from Qiscus Omnichannel Chat. In this menu, you can search, edit, or delete users. Search Users You will see a search field on the left. Enter the name you want to search for. List users will automatically change. Edit User’s Group and…